Returns

Return & Refund Policy — LNF (Lovers Not Fighters)

Last updated: June 30, 2026

1. Overview

At LNF (Lovers Not Fighters), we create and sell art, music, and other creative products with care. Because many of our items are custom, limited‑run, or made to order, we maintain a return policy that places responsibility on the customer to initiate and complete the return process.

By purchasing from our store, you agree to the terms outlined below.

2. Eligibility for Returns

We accept returns only when the item is unused, in original condition, and returned within 14 days of delivery.

Customers are fully responsible for:

  • Initiating the return request
  • Shipping the item back to us
  • Paying all return shipping costs
  • Ensuring the item arrives safely and undamaged

We do not provide prepaid return labels.

3. Non‑Returnable Items

Certain items cannot be returned, including:

  • Digital downloads (music, art files, etc.)
  • Custom or personalized artwork
  • Limited‑edition items
  • Gift cards
  • Items marked “final sale”

If you’re unsure whether your item qualifies, contact us before purchasing through customer support.

4. Return Process

To request a return:

  1. Email us at Loversnotfighters1@outlook.com with your order number and reason for return.
  2. Wait for approval and return instructions.
  3. Ship the item back using a trackable service.
  4. Keep your shipping receipt until your refund is processed.

Customers are responsible for:

  • Packaging the item securely
  • Choosing a reliable carrier
  • Covering all shipping and handling costs
  • Any loss or damage during transit

We strongly recommend using insured shipping.

5. Refunds

Refunds are issued only after we receive and inspect the returned item.

We will approve a refund if:

  • The item arrives in original, unused condition
  • All components and packaging are included
  • No damage or wear is present

If the item arrives damaged, used, or missing parts, we may issue a partial refund or deny the refund entirely.

Refunds are issued to the original payment method. Shipping fees are non‑refundable.

6. Exchanges

We do not offer direct exchanges. If you want a different item, return the original (if eligible) and place a new order.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will review the issue and provide a replacement or refund when appropriate.

This does not apply to damage caused by the customer or shipping carriers during a return.

8. Responsibility Disclaimer

LNF is not responsible for:

  • Return packages lost in transit
  • Items damaged due to poor packaging
  • Incorrect addresses provided by the customer
  • Delays caused by shipping carriers

Customers must ensure all return details are accurate and secure.

9. Contact Us

For questions or return requests, contact us:

Email: Lovernotfighters1@outlook.com

Business Name: LNF (Lovers Not Fighters)